FAQ
Are your sunglasses unisex or gender-specific?
Many of our sunglasses are designed to be unisex and can be worn by anyone regardless of gender.
Can I get prescription lenses in your sunglasses?
Yes, we offer prescription lenses for most of our sunglasses models. You can shop them here:
https://www.eyewearlabs.com/collections/power-sunglasses
You need to place an order and then share your prescription with us over email: support@eyewearlabs.com
What is the Return Policy?
We want you to be completely satisfied with your purchase. In case you are not happy with your order, we have a hassle-free return policy that you can take advantage of.
- Return Window: You can return or exchange any product within 48 hours after delivery.
- Click here to read our return policy - https://www.eyewearlabs.com/pages/refund-policy
- There is no Return/ Exchange for Buy 2 Get 1 Free Offer
Are your sunglasses suitable for sports activities?
Absolutely! We offer a range of sunglasses designed specifically for sports and outdoor activities. These sunglasses feature durable frames, non-slip nose pads, and shatter-resistant lenses for optimal performance and protection during sports.
What makes your sunglasses brand unique?
Our sunglasses brand stands out for its innovative designs, premium-quality materials, and attention to detail in craftsmanship. We focus on providing stylish and functional eyewear that suits various lifestyles and fashion preferences.
Shipping
Shipping Policy
- All orders are processed within 2 to 3 business days (excluding weekends and holidays)
- Once orders are processed and shipped they are delivered in 4-5 Business Days.
- The delivery may just take 2-3 Days in Metro Cities.
- Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.)
Order tracking
You can track your order here - https://eyewearlabs-tracking.shiprocket.co/
Don't have your order ID ? ➡ To check your Order ID ➡ Search 'EWLABS' in your email search bar 🔍
In case you are unable to track your order, that means your order is currently getting packed and ready.
You can track your order once it has been dispatched from our warehouse.
An email, SMS, and WhatsApp notification will be sent with a link.
Get in touch
- If you are facing any troubles with order placement or with your existing order please email us the issue on support@eyewearlabs.com
- Our team will check the issue and get in touch with you at the earliest.
- Please note : Response time for all support tickets is 24-48 hours.